Privacy policy

Through this Privacy Policy we inform you that the personal data for which GRUPO SADE is responsible will be processed in accordance with the principles of transparency, purpose limitation, data minimisation, accuracy, integrity and confidentiality, as well as respecting the other obligations and guarantees established in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (hereinafter referred to as the GDPR).

To this end, we have updated our Privacy Policy, which replaces the one that previously regulated the processing of data on this website, dated 14 June 2014, with the aim of correctly complying with the obligations that correspond to us in terms of privacy.

In order to help Users of this Website understand the manner in which we process and protect their personal data, SADE informs you of the following aspects related to the protection of your personal data:

1. Glossary of terms

Client: natural person who maintains any type of contractual relationship with GRUPO SADE.
Personal data: any numerical, alphabetical, graphic, photographic, acoustic or any other type of information concerning identified or identifiable natural persons.
Data Processor: company that processes personal data on behalf of GRUPO SADE, as a consequence of the existence of a service provision contract between both parties.
Data Controller: company that decides on the purpose, content and use of the processing of personal data.
Processing: any operation or procedure that allows the collection, recording, conservation, elaboration, modification, consultation, use, cancellation, blocking or suppression, as well as the transfer of data resulting from communications, consultations, interconnections and transfers.
User: person who uses any product or service of GRUPO SADE, including this Website.

2. Who is responsible for your data?

GRUPO SADE is responsible for the processing of your personal data.

For the resolution of any doubts or queries, you may contact the entity at any time by e-mail at info@somossade.com or by telephone on 943 32 67 70.

3. What do we process your data for?

The purposes for which GRUPO SADE may process your data are as follows:

Customer service through any channel established by GRUPO SADE.
To provide the requested service, maintain it and manage the contractual relationship with the client.
To keep the client updated on changes in our terms, conditions or any information related to modifications that may occur in the data protection regulations.
If you have given your express consent to do so, to participate in personnel selection processes managed by the entity.
In the event that you have given your express consent to do so, sending information through electronic means of our newsletter about news, premieres, premieres, shows, promotions and / or loyalty campaigns that may be of interest to you.
Sending commercial information by electronic means about products and services similar to those initially contracted by the client.

In this regard, you are hereby informed that, in order to be able to offer you products and services in accordance with your interests, GRUPO SADE reserves the right to draw up a ‘commercial profile’ based on the information provided.

However, you will have the right at any time to withdraw your consent for any of the purposes stated, without affecting the lawfulness of the processing based on the execution of the contract prior to its withdrawal.

To do so, you may write to the e-mail address info@somossade.com indicating the purpose of your request.

On the other hand, we inform you that the completion of all the data requested through the Website is necessary for the optimum provision of the services made available to the User.

If all the data is not provided, GRUPO SADE does not guarantee that the information and services provided can be provided, that they are provided correctly or that they meet the User's needs.

4. What is the legitimate basis on which we process your data?

Depending on the purposes listed above for which we process your data, the lawful basis on which we process your data may be:

a. The provision of your express consent through the acceptance of the boxes that will appear on the corresponding data collection forms. However, you may withdraw your consent at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

b. The execution of the service provision contract signed between you and GRUPO SADE .

5. To whom may we disclose your data?

Your data may be communicated to other SADE GROUP companies for internal administrative purposes, including the processing of customer personal data.

Likewise, your data may be communicated to duly authorised third parties when such transfer is legally required in compliance with any applicable regulations, such as, for example, to the tax authorities, judicial bodies and any other entity that, in accordance with the applicable regulations in force, may be applicable.

We may also employ third parties to perform services related to Our Sites, including database management, maintenance services, analytics, marketing, data processing and email and text message distribution. These third parties will have access to information about you solely to perform these tasks on our behalf.

6. What are your rights?

Below, we explain the rights you have regarding data protection and the way in which you can exercise them:

Access: allows the owner of the data to obtain information on whether or not GRUPO SADE is processing personal data concerning him/her and, if so, to obtain a copy of said data.
Rectification: allows you to correct errors and modify the data we have about you that are inaccurate or incomplete.
Deletion: allows data to be deleted and no longer processed by GRUPO SADE , unless there is a legal obligation to keep it and/or other legitimate reasons for its processing by GRUPO SADE do not prevail. For example, when the personal data is no longer necessary in relation to the purposes for which it was collected, the client may request the deletion of such data by SADE GROUP, without undue delay.
Limitation: under the legally established conditions, allows the processing of data to be paralysed, in such a way as to avoid processing by GRUPO SADE, retaining them only for the exercise or defence of claims.
Opposition: in certain circumstances and for reasons related to their particular situation, interested parties may oppose the processing of their data. GRUPO SADE will stop processing the data, except for compelling legitimate reasons, or for the exercise or defence of possible claims.
Portability: allows the interested party to receive the personal data that he/she has provided us with as well as those generated during the processing and to be able to transmit them directly to another data controller in a structured, commonly used and machine-readable format. In order to exercise this right, the customer must provide a valid e-mail address.

Para ello, deberá remitir solicitud, por escrito, en la que debe indicar el derecho que ejercita, su nombre y apellidos, dirección a efectos de notificaciones, junto con una copia de su DNI u otro documento válido que acredite su identidad, dirigida a GRUPO SADE en Plaza Pinares Nº1 planta 6º. 20.001Donostia,con teléfono 943 32 67 70 o a la dirección de correo electrónico info@somossade.com.

7. Data security

GGRUPO SADE has adopted the legally required technical and organisational measures in its information system in order to guarantee the security and confidentiality of the data stored, thus avoiding, as far as possible, their alteration, loss, unauthorised processing or access.

8. Changes to the Privacy Policy

GRUPO SADE may update this Privacy Policy at any time, notifying the client in the event that such update involves new data processing or a substantial change in the same. Therefore, we recommend that you review this policy periodically.

The use of our services once this change has been communicated will imply the client's knowledge of the same in the terms set out in the new privacy policy published.